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Delivery Information

Shipping Policy

Fast, reliable delivery across Kenya. We ensure your computer products arrive safely and on time.

Last Updated: January 15, 2025
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1-2 Days

Delivery within Nairobi

Free Shipping

On orders over KES 10,000

Trackable

Real-time tracking updates

Order Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been processed and is ready for shipping.

Note: During peak seasons (Black Friday, Christmas, etc.), processing may take 2-3 business days.

Shipping Rates & Delivery Times

Location Delivery Time Standard Shipping Express Shipping
Nairobi CBD 1-2 days KES 250 KES 500
Nairobi (Other Areas) 2-3 days KES 350 KES 600
Major Towns (Mombasa, Kisumu, Nakuru) 3-4 days KES 450 KES 750
Other Counties 4-6 days KES 650 KES 1,000
Remote Areas 5-7 days KES 850 KES 1,200

Free Standard Shipping

On all orders above KES 10,000 within Kenya

Our Shipping Partners

We partner with reliable courier services to ensure your products arrive safely:

W

Wells Fargo

GK

G4S Kenya

KO

Kegow Courier

FM

Fast Move

Order Tracking

Tracking Number

You'll receive a tracking number via SMS and email once your order ships.

Track Your Order

Use the tracking number on our Tracking Page or the courier's website.

Delivery Updates

You'll receive SMS updates at every stage of the delivery process.

Shipping Calculator

Estimated Shipping: KES 350

*Estimate for standard shipping

Common Questions

Do you ship internationally?

Currently, we only ship within Kenya.

Can I change my delivery address?

Contact us within 2 hours of ordering to modify your address.

What if I'm not home during delivery?

The courier will contact you to reschedule.

View all FAQs

Need Help?

Our support team is ready to assist with any shipping questions.

Bulky Items & Special Handling

For large items like desktop computers, servers, or bulk orders, additional handling fees may apply. Our team will contact you to discuss delivery options and costs.

Weather Delays

During severe weather conditions, delivery times may be extended. We'll keep you updated via SMS if your order is affected.

Wakali Computer Store reserves the right to update this shipping policy at any time. For the most current information, please check this page regularly.

© 2026 Wakali Computer Store. All rights reserved.