Shipping Policy
Fast, reliable delivery across Kenya. We ensure your computer products arrive safely and on time.
1-2 Days
Delivery within Nairobi
Free Shipping
On orders over KES 10,000
Trackable
Real-time tracking updates
Order Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been processed and is ready for shipping.
Note: During peak seasons (Black Friday, Christmas, etc.), processing may take 2-3 business days.
Shipping Rates & Delivery Times
| Location | Delivery Time | Standard Shipping | Express Shipping |
|---|---|---|---|
| Nairobi CBD | 1-2 days | KES 250 | KES 500 |
| Nairobi (Other Areas) | 2-3 days | KES 350 | KES 600 |
| Major Towns (Mombasa, Kisumu, Nakuru) | 3-4 days | KES 450 | KES 750 |
| Other Counties | 4-6 days | KES 650 | KES 1,000 |
| Remote Areas | 5-7 days | KES 850 | KES 1,200 |
Free Standard Shipping
On all orders above KES 10,000 within Kenya
Our Shipping Partners
We partner with reliable courier services to ensure your products arrive safely:
Wells Fargo
G4S Kenya
Kegow Courier
Fast Move
Order Tracking
Tracking Number
You'll receive a tracking number via SMS and email once your order ships.
Track Your Order
Use the tracking number on our Tracking Page or the courier's website.
Delivery Updates
You'll receive SMS updates at every stage of the delivery process.
Shipping Calculator
*Estimate for standard shipping
Common Questions
Do you ship internationally?
Currently, we only ship within Kenya.
Can I change my delivery address?
Contact us within 2 hours of ordering to modify your address.
What if I'm not home during delivery?
The courier will contact you to reschedule.
Need Help?
Our support team is ready to assist with any shipping questions.
Bulky Items & Special Handling
For large items like desktop computers, servers, or bulk orders, additional handling fees may apply. Our team will contact you to discuss delivery options and costs.
Weather Delays
During severe weather conditions, delivery times may be extended. We'll keep you updated via SMS if your order is affected.
Wakali Computer Store reserves the right to update this shipping policy at any time. For the most current information, please check this page regularly.
© 2026 Wakali Computer Store. All rights reserved.